CLASS 10TH INFORMATION TECHNOLOGY PART A (EMPLOYABILITY SKILLS) UNIT 1 - COMMUNICATION SKILLS CHAPTER 2 - COMMUNICATION CYCLE

CLASS 10TH INFORMATION TECHNOLOGY PART A (EMPLOYABILITY SKILLS) UNIT 1 - COMMUNICATION SKILLS CHAPTER 2 - COMMUNICATION CYCLE (PART 2) Defining Feedback Feedback is an essenal factor in the process of the communicaon cycle. It is the response or reacon of the receiver to the sender aſter perceiving or understanding the message. Here, the receiver becomes the sender and vice versa. Aſter gaining the receiver's response, the sender takes further acons, thereby compleng the communicaon cycle. Example The monitor of your class has been instructed by the teacher to explain the rules of sing in the library. She explains each rule one by one. You all listen to her carefully and follow the rules. As a result, the class gets the reward of being the most disciplined class in school. The recognion reveals the impact of the feedback. Based on the feedback from the receiver, the sender can evaluate the effectiveness of the message. Example Your teacher guides you about the place to keep your skates in the classroom aſter the acvity gets over. You do not listen carefully and keep it carelessly in between the passage. As a result, one of your classmates hurts himself. This reveals that communicaon was not effecve. If you had carefully paid aenon to your teacher's instrucons, you would have kept the skates at the designated place, and your classmate would have been saved from injury. Feedback can be positive or negative. Posive feedback indicates that the sender can connue his communicaon in the same manner as before. Negave feedback, on the other hand, suggests a need for change in the mode of communicaon. If the receiver gives appropriate feedback to the sender, the sender can modify or remodel his strategy of communicaon. If no feedback is given, it indicates agreement or reluctance in accepng ideas.

CLASS 10TH INFORMATION TECHNOLOGY Importance of Feedback Feedback is required to connue the process of acve communicaon. It can be effecve only when it is heard, interpreted, and accepted. It determines the way forward. Feedback helps people to get on track. It guides them to know how others perceive their performance. Feedback is a vital part of effecve learning as it gives clear guidance to the students on how to improve their knowledge and performance. It can enhance a student's confidence, self-awareness, and enthusiasm for learning. Depending on the feedback, one can take the right acon for the next step. Importance of Feedback Effective feedback must...  Be linked to the work the student is doing and not measured against other student's progress  Be linked to the learning intenon and success criteria  Include specific areas of improvement and provide next steps for the students  Be delivered in accessible ways and at an appropriate me so that the students are able to act upon it Let us understand the importance of feedback with the help of an example. Example During a clay modeling period, the teacher was giving feedback on the performance of students. Rohan, one of the students, was disheartened as he could not make a model of an aeroplane even aſter it was demonstrated to him 4-5 mes. The teacher observed him and figured out the problem. She said, "Rohan, you can do it. It's just that you need to do it carefully with a focused mind. I have full confidence in you. Try again!" Result: With such posive feedback from the teacher, Rohan experienced a surge in his confidence. He did well this me. Everybody clapped loudly as his efforts were laudable. Feedback is important in the following ways:

CLASS 10TH INFORMATION TECHNOLOGY Basis of Problem-Solving: When the receiver gets a message, it is up to him to agree with the sender or not. If the receiver disagrees with the sender, it can cause a problein. In this case, the feedback can help the sender jusfy the response of the receiver. It enables the sender to interpret the behaviour of the receiver and take the next step accordingly. Hence, it serves as the basis of problem-solving. Effecve Listening: Feedback results into effecve listening. When feedback is given, the sender becomes cauous of the message sent by him. He re-analyses his message and correlates it with the feedback. This enables him to understand if the communicaon has been successful. Can Motivate: Students need movaon to study and to perform the given task well. Right feedback given at the right me can do wonders for them. It can show them the right path that needs to be followed to lead them towards their desired goal. Can Improve Performance: Good performance is what everybody strives for. it can take you to new heights. For that, you need to overcome your fears, shortcomings, and worries. Good feedback enables you to overcome your fears and accomplish your goals age and determinaon. with courage Tool for Continued Learning: Feedback plays a vital role in learning. Learning is an ongoing process. Proper feedback prevents you from geng distracted and pushes you to remain aligned to your goals. It helps you to focus on the improvement areas and learn connuously, which in turn, opens a new world of opportunies. Descriptive Feedback Descripve feedback includes specific informaon in the form of wrien comments or verbal conversaons that help the learner understand what he needs to do in order to improve. According to Black, Harrison, Lee & Wiliam (2003), "Descripve Feedback is the most powerful tool for improving students' learning." In other words, it enables students to learn about their current achievement along with the weaknesses which need to be improved. It includes suggesons to help them achieve their objecves. It also provides a direcon for the students to idenfy the steps taken to fulfil their goals. However, it does not include grades, marks, or coded symbols. Benefits of Descriptive Feedback Descripve Feedback should be focused on how well the task has been accomplished along with providing suggesons to improve further. It offers the following benefits:

CLASS 10TH INFORMATION TECHNOLOGY • Provides useful informaon to students about their learning. • Fills the gap between their present level of performance and the learning goal. • Enables the students to self-assess and set their goals accordingly. When the students get informave feedback about their work, they get a chance to analyse how they have performed, which concepts they have understood clearly, and which concepts need improvement. They can make an outline of the areas which need improvement and proceed further with more clarity. Factors Essential to Giving Descriptive Feedback The following points should be taken into consideraon to make descripve feedback effecve: Goal-Oriented: Feedback should be given keeping the aim of learning in mind, as students work towards achieving the learning objecve. Many a me, students are unaware of the learning aim. They should know what their learning aim is and how they are going to achieve it. Actionable: When students have knowledge but do not know where to apply it, they lose interest in learning. Hence, their experience should be put to use by giving them specific direcon. User-Friendly: The feedback should be given in an easy to understand language so that students can comprehend what they are supposed to do to achieve the learning aim. Otherwise, the feedback provided to them will prove to be worthless. Timely: The students should receive the feedback on me, i.e., when it is sll possible for them to put it to use. The feedback needs to be given to them when they are sll striving for their goal, not when they have already achieved it. Continuous: Feedback should be given connuously, along with instrucons. This enables the students to remain focused on their goal. Consistent: The students should be given a consistent feedback. Otherwise, they will not be able to rely on it, and in turn, will not be able to follow it. Specific and Non-Specific Feedback Specific Feedback Specific feedback provides detailed informaon about something parcular, relang to a task or the individual's performance. It is beneficial as it gives the receiver something substanal to think about and work on the areas which need improvement.

CLASS 10TH INFORMATION TECHNOLOGY For example, "It was impressive that you started with a queson to hook the listeners. I like it." Note that here this tacc can be replicated while narrang the stories in future to leave a lasng impression on the listeners' mind. It provides guideline for the future. Non-Specific Feedback Non-specific feedback, in general, gives a vague response to the receiver. It may not be of much help, as it does not guide the receiver properly to achieve the desired goal. It gives the impression that the sender has not given a thoughul response. For example, "Great job!" The issue with the above remark is that it is not specific. It does not indicate what went right that led to success. It also does not provide any detail about how to repeat this success story with future projects. Assessment Time A. Select the correct option. 1. _________is a process of sharing informaon between two or more people. a. Descripon b. Communicaon c. Transion d. Feedback b. Communication 2. When a receiver gets a message, he sends back a a. Card b. Mobile c. Response d. Gesture c. Spoken words

CLASS 10TH INFORMATION TECHNOLOGY 3. the_________ response, the more effecve is the communicaon cycle. a. Slower b. Quicker c. Clear d. Faster b. Quicker Assessment Time B. Fill in the blanks. 1. The Communicaon process enlists the steps we take to comprehend each other properly. 2. Right feedback given at the right me can lead the students towards their Desired goal 3. Specific feedback gives a vague response to the receiver. 4. Encoding refers to how the sender wishes to communicate the message. 5. Non-specific feedback provides detailed informaon relang to a task or the individual's Performance. hps://easyclass10.blogspot.com/ hps://chat.whatsapp.com/CrpvX8RgvRkHmtCLYw3LhK THANK YOU

PART A (EMPLOYABILITY SKILLS) UNIT 5: GREEN SKILLS CHAPTER 12: SUSTAINABLE DEVELOPMENT